Answer the study guide questions  1. The elements of effective communication are which of the following? Verbal, nonverbal, sharing Transactional, sharing, process Being present in the momen

Answer the study guide questions 

1.       The elements of effective communication are which of the following?

Verbal, nonverbal, sharing

Transactional, sharing, process

Being present in the moment, using and interpreting verbal and nonverbal communication

Verbal, nonverbal, communication

5 points   


1.    Effective communication in the healthcare system requires?

The use verbal and nonverbal process

Adherence to legal guidelines, patience, careful listening, and minimizing distractions

Adherence to healthcare communication

None of the above.

5 points   


1.       All of the following are factors that effect communication except?

Locus of control

Self-efficacy, and self-esteem

Social Support


5 points   


1.       Strategies to enhance motivation and adherence include which of the following?

Understanding and developing realistic and functional goals

Client control

Eliminate barriers


5 points   


1.    Which of the following are family caregivers at risk for developing?



Caregiver Burden

All the above

5 points   


1.       What of the following are the demands of care giving?

Monitor Clients

Interpret verbal and nonverbal clues

Negotiate the healthcare system

All of the above

5 points   


1.       A 16-year-old boy who sustained a spinal cord injury at cervical level 6 is completely noncompliant with treatment, and is withdrawn from active participation in the rehabilitation process, choosing to be a passive recipient of care.  This boy is using which coping mechanism?

Defense mechanism – denial

Defense mechanism avoidance coping

Positive coping mechanism – humor

Defense mechanism – regression

5 points   


1.       Problem-focused coping behavior

Focuses on meaning

Focuses on feelings

Focuses on action

None of these.

5 points   


1.       The providers are always obligated to:

To place the company’s interest first and foremost

To get personal with the patient

To place the providers interest above the clients

To place the clients interest first and foremost

5 points   


1.       A client-provider relationship is based on

None of these

Trust, respect, and truthfulness

Information-sharing and confidentiality.

B and C

5 points   


1.       The levels of conflict include all of the following except:

Personal, and interpersonal

External group



5 points   


1.       What are the two kinds of conflict?

Conflict over content issues, conflict over relationship issue

Disease, and health

People and care

Pain and healing

5 points   


1.       Body image is associated with?

Self-concept, identity, and ego

How we think people see us

People and care

Both A and B

5 points   


1.       The strategies for adapting and accepting changes in body image are?

Only communication

Communication, education, and support, and life’s Activities

Only support

None of the above.

5 points   


1.       The many responses individuals have to illness and disability include all the following accept

Shame, and embarrassment

Adapting, and acceptance

Dark Humor, and fear

Denial, and Anger

5 points   


1.       A colostomy and ileostomy are hidden underneath clothing, but can elicit feelings of

Shame, and embarrassment

Being dirty and repulsive

Denial, and depression

Both A and B

5 points   


1.       In the response to an illness or a disability an individual

can develop self-destructive behavior

will always look for support

will never look for support

will always be able to cope

5 points   


1.       A person emotionally responds to learning the diagnosis of an illness include which of the following

Level of family functioning

Nature of lifestyle changes caused by illness

Past anger or grief experiences

All the above

5 points   


1.       The different coping skills include the following except:

Problem-Focus Coping

Emotion-Focus Coping

Personal and Social support

Appraisal-Focus Coping

5 points   


1.       The many sources that are available for help with loss, grieving and adjustment are as follows

Support Groups

Bereavement Services


All of the above

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