Answer the study guide questions 

1.       The elements of effective communication are which of the following?

Verbal, nonverbal, sharing

Transactional, sharing, process

Being present in the moment, using and interpreting verbal and nonverbal communication

Verbal, nonverbal, communication

5 points   

QUESTION 2

1.    Effective communication in the healthcare system requires?

The use verbal and nonverbal process

Adherence to legal guidelines, patience, careful listening, and minimizing distractions

Adherence to healthcare communication

None of the above.

5 points   

QUESTION 3

1.       All of the following are factors that effect communication except?

Locus of control

Self-efficacy, and self-esteem

Social Support

Anger

5 points   

QUESTION 4

1.       Strategies to enhance motivation and adherence include which of the following?

Understanding and developing realistic and functional goals

Client control

Eliminate barriers

Empathy

5 points   

QUESTION 5

1.    Which of the following are family caregivers at risk for developing?

Depression

Burnout

Caregiver Burden

All the above

5 points   

QUESTION 6

1.       What of the following are the demands of care giving?

Monitor Clients

Interpret verbal and nonverbal clues

Negotiate the healthcare system

All of the above

5 points   

QUESTION 7

1.       A 16-year-old boy who sustained a spinal cord injury at cervical level 6 is completely noncompliant with treatment, and is withdrawn from active participation in the rehabilitation process, choosing to be a passive recipient of care.  This boy is using which coping mechanism?

Defense mechanism – denial

Defense mechanism avoidance coping

Positive coping mechanism – humor

Defense mechanism – regression

5 points   

QUESTION 8

1.       Problem-focused coping behavior

Focuses on meaning

Focuses on feelings

Focuses on action

None of these.

5 points   

QUESTION 9

1.       The providers are always obligated to:

To place the company’s interest first and foremost

To get personal with the patient

To place the providers interest above the clients

To place the clients interest first and foremost

5 points   

QUESTION 10

1.       A client-provider relationship is based on

None of these

Trust, respect, and truthfulness

Information-sharing and confidentiality.

B and C

5 points   

QUESTION 11

1.       The levels of conflict include all of the following except:

Personal, and interpersonal

External group

Intragroup

Intergroup

5 points   

QUESTION 12

1.       What are the two kinds of conflict?

Conflict over content issues, conflict over relationship issue

Disease, and health

People and care

Pain and healing

5 points   

QUESTION 13

1.       Body image is associated with?

Self-concept, identity, and ego

How we think people see us

People and care

Both A and B

5 points   

QUESTION 14

1.       The strategies for adapting and accepting changes in body image are?

Only communication

Communication, education, and support, and life’s Activities

Only support

None of the above.

5 points   

QUESTION 15

1.       The many responses individuals have to illness and disability include all the following accept

Shame, and embarrassment

Adapting, and acceptance

Dark Humor, and fear

Denial, and Anger

5 points   

QUESTION 16

1.       A colostomy and ileostomy are hidden underneath clothing, but can elicit feelings of

Shame, and embarrassment

Being dirty and repulsive

Denial, and depression

Both A and B

5 points   

QUESTION 17

1.       In the response to an illness or a disability an individual

can develop self-destructive behavior

will always look for support

will never look for support

will always be able to cope

5 points   

QUESTION 18

1.       A person emotionally responds to learning the diagnosis of an illness include which of the following

Level of family functioning

Nature of lifestyle changes caused by illness

Past anger or grief experiences

All the above

5 points   

QUESTION 19

1.       The different coping skills include the following except:

Problem-Focus Coping

Emotion-Focus Coping

Personal and Social support

Appraisal-Focus Coping

5 points   

QUESTION 20

1.       The many sources that are available for help with loss, grieving and adjustment are as follows

Support Groups

Bereavement Services

Counseling

All of the above